FAQs
Q: When Will I Be Billed?
A: Your credit card will be charged as soon as your Paper Pumpkin ships. You will get an e-mail notifying you that your card has been charged.
A: Your credit card will be charged as soon as your Paper Pumpkin ships. You will get an e-mail notifying you that your card has been charged.
Q: What comes in my Paper Pumpkin?
A: One of the best parts of your Paper Pumpkin membership is that you never know what is going to be in that beautiful red box. It’s like opening a present every month— we don’t want to ruin the surprise for you! No worries, though, you'll have everything you need to complete the project: paper, stamps, ink, accessories, and more! (You will need adhesive.)
Q: Will the items in each Paper Pumpkin be available for sale individually?
A: Part of the fun of having a Paper Pumpkin membership is receiving exclusive products to play with! Most of the items in your Paper Pumpkin are exclusive, never-before seen products (can you say yippee?) You will, however, see a few tried-and-true products in your Paper Pumpkin that you can buy individually in the catalog.
Q: Is my subscription on auto renew?
A: Yes, your subscription is on auto renew. However, you can skip a month or cancel at any time. Simply log on to your account on www.mypaperpumpkin.com and click skip a month before the 10th of the month in order to skip the Paper Pumpkin for that month. If you click skip a month on the 11th of the month, you will receive that month's Paper Pumpkin and not receive the following month's Paper Pumpkin.
Q: When do I need to sign up in order to get my Paper Pumpkin for a specific month?
A: You need to sign up by the 10th of the month in order to receive your Paper Pumpkin for that month. If you sign up after the 10th―no worries! You will get your first kit the following month. You'll know your Paper Pumpkin is on its way when you receive your shipment confirmation e-mail.
Q: It asked me if I have a demonstrator—what is that?
A: That's me! Please be sure to put my name―Vikki Selix (Brook Park, MN)―in that field. And if you have more questions, please feel free to call or email me and I will be happy to help you out!
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